Roles & Responsibilities:
- Oversee daily operations including scheduling and inventory management
- Achieve monthly sales target by promoting services and products
- Handle customer walk-ins, appointments, and calls
- Maintain accurate records of customer interactions and treatment plan
- Prepare reports on sales performance and customer feedback
- Perform data entry and ensure proper documentation in the CRM system
- Provide high-quality customer experience and customer service
- Ensure follow-up regarding customer’s treatment plan and purchase on relevant services/product
- Foster a positive work environment and conduct monthly meeting with the internal staffs
Requirements:
- Prior working experience in Reception or related field such as customer service or sales will be preferred
- Experienced in team management or leadership skills
- On-job training will be provided
- Familiarity with Microsoft Office and CRM Software
- Proficiency in English and Mandarin
- Willingness to learn and positive attitude
Benefits:
- Attractive salary scheme
- Career progression & development opportunities
