Accomplishes department objectives by managing staff.
Plans and evaluates department policies, processes, priorities, and performance goals.
Maintains staff by recruiting, onboarding, training, assessing, and promoting employees.
Ensures that their department is on track to meet performance goals and makes adjustments based on performance data as needed.
Motivates direct reports by providing positive feedback and skills development.
Accomplishes staff results by communicating job expectations and planning, monitoring, and appraising job results.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses courses of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
Prepares reports for senior level management to help track their team’s progress.
Ensures that staff have the resources they need to complete their work in an optimal manner.
Acts as a liaison with senior level management and other department managers by developing productive, collaborative relationships and utilizing clear and effective communication.
Updates sector and management expertise through professional development, participating in professional educational opportunities, reading industry-specific and management publications, and taking part in professional organizations.
