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Jobs in Singapore   »   Jobs in Kuala Lumpur   »   Customer Service Job   »   Customer Success Executive
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Customer Success Executive

JOBSTORE GROUP

JOBSTORE GROUP company logo

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

  • Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
  • Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
  • Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
  • Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
  • Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

  • Proven experience in customer support, recruitment, or a related field.
  • Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
  • Familiarity with various sourcing platforms, social media, and job boards.
  • Detail-oriented with strong analytical skills to assess job postings and applicant trends.
  • Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

  • Nearby public transport
  • Central location
  • Casual dress code

Job Location
B02-D-06-1, Menara 3, KL Eco City, No 3, Jalan Bangsar
Click to view the location on Google maps

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