At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.
Job responsibilities:
- Present, promote and sell products/services using solid strategies to existing and prospective customer and achieve agreed upon sales targets and outcomes within schedule.
- Ensure systematic coverage of assigned territory/market supported by relevant daily sales reports to be submitted periodically to the Management for information and review.
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Building new customers base to increase Production Printing business with Digital Transformation initiative (DX).
- Expediate the resolution of customer problems and complaints to maximize satisfaction.
- Provide support to all sales staffs including branches, where needed.
- Compile lists of prospective customers for use as sales leads, based on information from business directories, industry advertisements, trade shows, internet web sites virtual webinars etc.
- Ensure good knowledge of the market and monitor/tabulate competitors’ activities and advise superior of up-to-date information.
- Assist Management/Superior with any additional market and business information relating to the creditworthiness and/or financial standing of prospective customers.
- Display or demonstrate product, using demo units or catalogues and emphasize sellable features.
- Follows up with customers to ensure product satisfaction and encourage repeat business.
- Ensure comply rules & regulation of internal sales order process workflow.
- Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customer in a timely manner.
- Maintain good relations with customers, advise them of Company’s services and provide product/pricing information. Evaluate customer’s requirements, investigate complaints of technical nature affecting sales, etc and advise Management as regards key problem areas.
- Estimate date of delivery to customers, based on knowledge of product availability and delivery schedules work collaboratively with Business Operation Department (BOD).
Job Requirement:
- Candidate should possess a Diploma / Advanced Diploma, Professional Certificates or equivalent in Engineering (Electrical / Electronic),Engineering (Mechanical)
- Preferably at least 2 years of related working experience.
- Preferably Non-Executive specializing in Engineering or equivalent.
- Good communication skills in English,Malay,Chinese language for both spoken and written
- 1 undefined positions available
