Key Responsibilities
- Operations ManagementOversee daily operations, ensuring smooth service and quality standards.
Implement and maintain operational policies and procedures.
- Staff ManagementRecruit, train, and supervise staff, including servers, cooks, and support staff.
Conduct performance evaluations and provide feedback.
Foster a positive work environment and resolve staff conflicts.
- Customer ServiceEnsure high levels of customer satisfaction by addressing complaints and feedback.
Develop and implement customer service training for staff.
- Financial ManagementPrepare and manage budgets, forecasts, and financial reports.
Monitor expenses and revenues, and take corrective actions as needed.
Oversee inventory management and control food and beverage costs.
- Marketing and PromotionCollaborate on marketing strategies to attract new customers and retain existing ones.
Plan and coordinate special events or promotions.
- Compliance and SafetyEnsure compliance with health and safety regulations, food safety standards, and labor laws.
Conduct regular inspections and audits of the premises.
- Menu ManagementWork with chefs to develop and update the menu based on seasonal ingredients and customer preferences.
Monitor food quality and presentation.
- Supplier RelationsBuild and maintain relationships with suppliers and vendors.
Negotiate contracts and ensure timely deliveries.
- Reporting and AnalysisAnalyze restaurant performance data to identify trends and areas for improvement.
Prepare reports for ownership or corporate management.
Skills and Qualifications
- Leadership and Communication: Strong interpersonal skills to lead a diverse team and engage with customers.
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
- Financial Acumen: Understanding of budgeting, accounting, and cost control.
- Problem-Solving: Ability to handle unexpected issues calmly and efficiently.
- Knowledge of Food Safety Regulations: Familiarity with health codes and food safety practices.
Sub responsibililties
- Menu DevelopmentCreate and design innovative menus that reflect seasonal ingredients and customer preferences.
Experiment with new recipes and techniques to enhance the dining experience.
- Food PreparationOversee the preparation and cooking of dishes, ensuring high-quality standards.
Ensure that food is prepared according to recipes and specifications.
- Kitchen ManagementSupervise kitchen staff, including cooks and assistants, providing guidance and training.
Manage kitchen workflow and ensure timely delivery of meals.
- Inventory ManagementMonitor inventory levels and order supplies as needed, ensuring quality and freshness.
Control food waste and maintain portion control to manage costs effectively.
- Food Safety and HygieneEnsure compliance with health and safety regulations, food safety standards, and sanitation practices.
Conduct regular inspections of the kitchen and storage areas to maintain cleanliness.
- Quality ControlTaste and evaluate dishes to ensure they meet quality standards.
Address any quality issues promptly, making necessary adjustments to recipes or processes.
- CollaborationWork closely with front-of-house staff to ensure seamless service and guest satisfaction.
Communicate effectively with suppliers and vendors regarding food products and requirements.
- Training and DevelopmentTrain new kitchen staff in food preparation and safety standards.
Foster a positive and collaborative kitchen environment.
- Cost ManagementAssist in budgeting and controlling food costs while maintaining quality.
Analyze food cost reports and make adjustments as necessary.
- Customer InteractionOccasionally interact with guests to receive feedback and enhance their dining experience.
Skills and Qualifications
- Culinary Skills: Proficiency in various cooking techniques and knowledge of different cuisines.
- Creativity: Ability to innovate and develop new recipes and dishes.
- Leadership: Strong leadership skills to manage and motivate kitchen staff.
- Time Management: Excellent organizational skills to manage multiple tasks under pressure.
- Attention to Detail: Meticulous approach to food preparation and presentation.