- Proven track record of successful project/product implementation with minimal 10 years of software development experience
- Minimal of 6 years experience working with the ServiceNow platform in a development and administrative role.
- Solid understanding of IT service management (ITSM) process and Strategic Portfolio Management (SPM) process.
- Proficiency in ServiceNow scripting languages (JavaScript, GlideScript, Jelly, etc).
- Experience with ServiceNow integrations using web services (REST, SOAP) and other integration methods.
- ServiceNow certifications (such as Certified System Administrator, Certified Application Developer) are a plus.