• Ensure smooth day-to-day running of outlet, including opening and closing shift duties.
• Manage and train team of service executives, captains, baristas and servers to uphold high level of customer satisfaction and dining experience and adhere to outlet SOPs.
• Manage and manpower including disciplinary issues.
• Plan manpower including disciplinary issues.
• Liaison with Kitchen Chef of e-roster administration (data input) using and computer system.
• Stock-taking and management of front-of-house inventory.
• Ensure high standards of cleanliness, maintenance and hygiene at outlet.
• Ensure outlet meet planned sales target.
• Any other duties as assigned by the Management from time to time, including assisting or being tasked to handle other outlet's duties.
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