Job Title: Service Staff
Location: 5 Kadayanallur Street, Beside Maxwell MRT
Job Type: Full-time
About Us: Lavi is a Mexican tapas restaurant bar which showcases contemporary small plates with international flair.
Position Overview: We are seeking enthusiastic and customer-oriented Service Staff to join our team. As a member of our service staff, you will play a crucial role in providing exceptional service to our guests, ensuring they enjoy every aspect of their dining experience.
Key Responsibilities:
- Guest Service: Greet and welcome guests warmly, providing menus and explaining specials. Anticipate guest needs and respond promptly and courteously.
- Order Taking: Accurately take food and beverage orders, making recommendations based on menu knowledge, and input orders into the POS system.
- Food & Beverage Service: Serve food and drinks efficiently and with attention to detail, ensuring that all dishes are presented beautifully and at the right temperature.
- Food & Beverage Knowledge: Understand restaurant menu to recommend dishes base on customer's preference and dietary restrictions.
- Table Maintenance: Monitor and maintain tables throughout the meal, ensuring guests have everything they need for an enjoyable experience.
- Guest Interaction: Build rapport with guests, addressing any questions or concerns, and ensuring satisfaction with their meals.
- Cleanliness: Maintain a clean and organized dining area, including clearing and resetting tables promptly.
- Adherence to Policies: Follow all health and safety regulations and restaurant policies, ensuring compliance at all times.
Qualifications:
- Previous experience in a restaurant or customer service role is preferred, but not required.
- Knowledge of Mexican cuisine and cocktails is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong multitasking skills and attention to detail.
- Strong communication skills and the ability to work collaboratively across departments.
What We Offer:
- Opportunities for advancement within the restaurant.
- A fun and vibrant work environment.
- Employee discounts and perks.
- Complimentary meals in dedicated employee restaurant.
If you are passionate about food and hospitality and enjoy working in a dynamic team, we’d love to hear from you! Please submit your resume and a brief cover letter to [email protected].
