- Overall 5-6 years experience in Salesforce configuration and implementing CRM systems
- Proven experience in overseeing the direction, development, and implementation of CRM software solutions
- Salesforce certification is preferred.
- Strong knowledge of CRM software quality assurance best practices and methodologies
- Develop and customize Salesforce Sales Cloud and Service Cloud applications, including custom objects, fields, page layouts, and record types
- Design and implement workflow rules, process builders, and flows to automate business processes and improve efficiency.
- Strong Salesforce Service and Community Cloud Experience with Integration.
- Experience in designing and developing software components and having a strong background in database design and system architecture.
- Experience with single-org deployments and multi-org consolidations.
- Expert level understanding of environment management, release management, code versioning best practices, and deployment methodologies
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