Contract: 12 months contract
Location: Outram
Responsibilities
- Perform enquiry duties at PLRD Service Counter during peak periods;
- Handle and process Service Replies (SRs) related to SID’s applications, licences, Security Officer’s training competencies and refresher quiz;
- Process Service Replies (SRs) relates to Personal, MHA and MP appeals;
- Respond to email related to submission of relevant supporting documents required for the applications by applicants;
- Respond to phone enquiries (SID’s dedicated hotline);
- Track and monitor SID’s SRs & Appeals status;
- Ensure the Service Standards for SRs and Appeals are met;
- When required, contact applicants for more information regarding licence applications;
- Advise applicants on submission requirements and procedures;
- Complete any other assigned duties as directed by the Supervisor.
Requirements
- Min. O-levels
- 1 - 2 years of relevant experience
- Strong communication and interpersonal skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Provide good customer service
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
https://go.persolkelly.com/job/apply/9311
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
