Job Description
- Oversee daily operations and manage the overall functioning of various departments (e.g., production, logistics, supply chain, customer service).
- Develop and implement policies, processes, and procedures to improve operational efficiency and ensure compliance with industry regulations.
- Collaborate with senior management to create operational strategies aligned with the company’s goals.
- Identify opportunities for process optimization and cost reduction.
- Lead initiatives to improve efficiency, productivity, and profitability.
- Develop and manage the operational budget.
- Monitor operational expenses, ensuring they are within budget limits and aligned with financial goals.
- Implement cost-control measures to maximize operational efficiency.
- Lead and manage large-scale projects to support business growth and operational improvements.
- Ensure projects are completed on time, within scope, and within budget.
- Oversee risk management and contingency planning for operations.
- Establish and maintain relationships with key suppliers, vendors, and service providers.
- Negotiate contracts, terms, and conditions to achieve cost savings and service level agreements (SLAs).
- Oversee inventory management, procurement, and supply chain optimization.
- Report on operational performance to senior leadership and key stakeholders.
- Represent the company in external engagements with vendors, clients, and partners.
Requirement
- Bachelor’s degree in Business Administration, Operations Management, or a related field (Master's preferred).
- 8-10 years of experience in operations management, with at least 5 years in a leadership role.
- Strong knowledge of operational functions, including supply chain, production, logistics, and customer service.
- Proven experience in budgeting, financial management, and process optimization.
- Excellent leadership, communication, and decision-making skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work under pressure and manage multiple priorities.
