Job Description:
The Claims Admin is responsible for assisting customers with filing accident reports, submitting claims, and liaising with insurance companies. They manage repair operations, coordinate spare parts quotations, and handle vehicle repairs and collection. Additionally, they provide customer service, fleet control, and perform ad-hoc duties as assigned by the supervisor.
Roles & Responsibilities
- Assist customers to file accident reports and explain the claim procedure.
- Assist customers to submit claims, follow up and liaise with insurance company regarding claims.
- Assist in manage claims / repair operation of the workshop.
- Assist to source / enquire spare parts quotation for all repairs.
- Assist in coordination with owner / surveyor for survey and finalize all repairs.
- Liaise with customer’s vehicle for repair & collection.
- Fleet control customer vehicles during their claim time.
- Provide customer service to existing and new customer.
- All ad-hoc duties are assigned by the supervisor.
Requirements:
- Preferably at least 1 years of relevant work experience in automotive industrial.
- Self-motivated, proactive, and able to work independently with minimum supervision.
- Possess valid Class 3 driving license would be a plus.
- Working Location: Jurong, Pioneer Point
- 6 days’ work week
