Our client is one of the leading non-bank financial institutions to offer one-stop financial solutions. They provide suitable loans for local small and medium-sized businesses, and currently they are seeking for Credit Control Executive to be part of the team.
JOB DIMENSION (SCOPE)
- Making collection calls
- Timely and effective collection of all debts and customers’ payments
- Negotiating re-payment plans
- Liaising with lawyer to follow up on the legal actions taken against the bad paymasters
- Liaising with vehicle repossessors to follow up on repossessed vehicles
- Maintaining contact with clients to ensure outstanding balance are clear for payment
- Resolving queries both internally and externally around customers’ outstanding balance
- Posting and allocating daily receipts to accounting systems
- Other ad-hoc admin tasks, if need be
REQUIREMENT
- Experience in going through the whole cycle of legal process of debt collection
- Ability to advise on what legal action is best at different stages of debt collection
- Ability to establish and maintain good client relationships, both internally and externally at all
- levels
- Ability to reconcile complex accounts and have excellent attention to detail
- Diploma / Degree educational background, with at least 2 years of relevant experience
