Job Summary:
The Operations Manager is responsible for overseeing and managing the end-to-end operational processes related to the Over-the-Counter (OTC) trading services. This role ensures efficient and secure execution of OTC trades, accurate transaction settlements, and compliance with regulatory requirements. The OTC Operations Manager will collaborate closely with internal teams such as Compliance, Risk Management, and Sales to streamline processes and improve operational performance.
Key Responsibilities:
- Oversee OTC Trading Operations: Manage the daily operations of OTC trading, ensuring timely and accurate execution of trades and settlement of transactions.
- Risk Management: Identify and mitigate operational risks by establishing effective control measures and adhering to internal compliance standards.
- Transaction Settlements: Supervise the settlement process, ensuring all trades are reconciled and settled accurately, in accordance with established SLAs.
- Process Optimization: Continuously review and improve operational processes to enhance efficiency and reduce manual errors in trade execution and settlement.
- Client Support: Collaborate with the Client Service team to address client queries, ensure client satisfaction, and troubleshoot any issues related to trade execution and settlements.
- Compliance and Regulatory Adherence: Ensure that all operations comply with internal policies and external regulatory requirements, including AML and KYC procedures.
- Data Management: Monitor and analyze key operational metrics, generate regular reports on trade volume, execution time, and error rates for internal stakeholders.
- Technology Collaboration: Work closely with the IT department to identify and implement system enhancements that improve operational efficiency and reduce downtime.
- Team Management: Lead and mentor the OTC operations team, fostering a collaborative and performance-driven culture. Provide training and development opportunities to enhance team skills.
- Stakeholder Collaboration: Work with cross-functional teams such as Sales, Risk, and Finance to streamline communication and ensure seamless execution of trades.
- Continuous Improvement: Stay updated with market trends, OTC industry standards, and regulatory changes, and ensure the team’s processes align with evolving industry requirements.
Qualifications:
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
- 5+ years of experience in operations within the financial services industry, with specific expertise in OTC trading.
- In-depth knowledge of OTC products, trade lifecycles, and settlement procedures.
- Strong understanding of risk management principles, particularly in relation to trading operations.
- Experience with compliance, KYC, and AML regulations.
- Excellent organizational and project management skills.
- Strong leadership and team management capabilities.
- Proficient in using trading platforms and operational software tools.
- Exceptional communication skills with the ability to collaborate across departments.
