We are looking for a highly motivated and experienced
Agency Manager / Assistant Agency Manager to join our expanding domestic helper agency.
Key Responsibilities:
- Oversee the endtoend process of the domestic helper placement cycle, including sourcing, selection, interviews, contract preparation, and client support.
- Lead and mentor a team of sales agents, providing them with guidance, support, and training to maximize their performance.
- Ensure compliance with all regulatory requirements from the Ministry of Manpower (MOM) and other relevant authorities.
- Manage client relationships, address inquiries, and resolve any issues related to domestic helper placements.
- Monitor sales agents' performance and provide guidance.
- Develop and implement strategies to grow the business and improve the overall customer experience.
- Work closely with management to set sales targets and ensure team goals are met or exceeded.
- Handle recruitment, onboarding, and training of new sales agents as needed.
- Maintain an updated knowledge of the latest trends, changes in laws, and requirements in the domestic helper sector.
Requirements:
- Minimum 3 years of experience in a maid agency with hands-on knowledge of the end to end process.
- Has to be CEI certified.
- Familiarity with MOM regulations and industry practices is essential.
- Proven leadership experience in managing and motivating a sales team.
- Strong communication, problemsolving, and interpersonal skills.
- Ability to work independently, handle multiple tasks, and meet tight deadlines.
- Detailoriented with excellent organizational skills.
- Resultsdriven and able to achieve sales targets.
Benefits:
- Competitive salary with sales commission
- Supportive work environment.
