Job Summary
To maximize sales productivity while nurturing, developing, and motivating a strong retail team and creating a memorable and pleasant customer shopping experience.
Key Responsibilities
- Directly responsible for sales and profit performance in the assigned store.
- Work with the Senior Management to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
- Manages the store team to maximize sales and profit performance.
- Partner with different internal departments with regards to merchandise presentation, marketing, operations etc.
- Identify items and merchandise classifications of high sales and profit potential.
- Identify potential areas for improvements in store operations and merchandise flow to maximize the department's performance.
- Directs the execution of promotional strategies and programs, assuring that they support sales, marketing and profit objectives.
- Execute Ralph Lauren's promotional strategies and programs, assuring that they support the overall sales and profit objectives.
- Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations.
- Assuring the maintenance of appropriate and balanced inventory levels.
- Responsible for ensuring adequate store maintenance and housekeeping.
- Stay updated on relevant current and emerging trends and competitors to maintain awareness of store performance and market.
- Directly responsible for the supervision and development of store staff capable of meeting sales, margin, expense as well as merchandising standards, operating objectives and customer service initiatives.
- Responsible for the ongoing evaluation, development, mentor and training of the store teams and work with Learning & Development team to close the gaps.
- Any other duties and obligations that may be designated by the Company which are reasonably consistent with your job title.
Requirements
- Having a Degree or above is preferred but not required.
- Minimum 3 years of retail management experience, with at least 1 year within a high-volume luxury retail environment.
- High level of interpersonal and communication skills.
- Strong business acumen, with excellent leadership and problem-solving skills.
- Enthusiasm and ability to build and maintain an environment which projects a high level of sophistication consistent with Ralph Lauren's lifestyle philosophy.
