Working Hours:
5.5 working days
Mon - Fri: 8.30am - 5.30pm / 9.30am - 6.30pm
Sat: 8.30am - 12.30pm
Responsibilities:
- CLIENT SERVICES manage the day to day queries by our stakeholders – doctors, clients and partners. Being the Voice of Innoquest, they need to have excellent telephone and people skills with an ability to solve problems promptly and with a smile.
- DATA ENTRY input the patient data, profile test code and referring clinic into the LIS system. Accuracy is paramount to ensure the right test is done and the correct report is sent to the right doctor and patient. They then determine which department the specimen will be sent to depending on the test required to be performed.
- COLLATORS ensure all hardcopy of the medical reports are sorted correctly and ready for delivery by our despatch riders to our clients.
- IMAGERS help to scan the documents clearly in order for the Data Entry to input the information.
Requirements:
- Minimum GCE N & O-Level with at least 1 year of relevant call centre work experience , preferably in healthcare industry.
- Strong customer service, communication and interpersonal skills
- Excellent phone etiquette and positive learning and working attitude
- Fluent in written & spoken English
- Computer literate, Proficient in Microsoft Office and Excel
- Hardworking, responsible, multitask and meticulous attention to detail
How to Apply:
Please prepare your updated resume (Include your current salary and expected salary) and email to [email protected] or Whatsapp +65 8512 8044
We regret only shortlisted candidates will be notified.
EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin
