Job Responsibilities:
- Implement and upgrade Cybersecurity products distributed by the organization. This may occasionally require managing customer relations and project timelines.
- Provide viable solutions or alternatives tailored to customer requirements.
- Conduct training sessions for customers, partners, and internal teams on our product offerings.
- Independently execute installations and configurations by following product manuals.
- Enhance your skills and obtain relevant technical certifications for the products or technologies you manage.
- Gradually develop expertise in specific domains to facilitate knowledge transfer and technical skill development for our maintenance team, thereby improving customer support.
- Assist the sales and support teams with technical issues, including product feature clarification, implementation guidance, tender compliance, and other ad-hoc tasks.
Job Requirements:
- Maintain a positive and professional demeanor in the workplace.
- Demonstrate the ability to work both independently and as part of a team.
- Capable of performing well under pressure, meeting tight deadlines, and excelling in a fast-paced environment.
- Possess a Nitec/Higher Nitec certificate, Diploma, or Degree in IT, Information Systems, Cybersecurity, or a related field.
- Ideally, have a minimum of 2 years of experience in IT, Information Systems, or Cybersecurity. Candidates without relevant experience may be considered for the Associate Engineer role.
- Strong understanding of technology infrastructures, including Firewalls, VPNs, DLP, IDS/IPS, Web Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google Cloud, DevOps/DevSecOps, Privileged Account Security, Identity Access Management, and Endpoint Security, including CyberArk Conjur.
- Proficient in troubleshooting various technology, network, and system issues, such as routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, Active Directory, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, and SSH.
- Demonstrates a strong interest in keeping up-to-date with cybersecurity trends and hacking techniques.
- Preference is given to candidates holding certifications like Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, or OSCP.
- Proficiency in programming languages such as Python, C++, Java, JavaScript, Ruby, Bash scripting, and PowerShell is advantageous.
- Adhere to the company’s Information Security Standards.
Interested candidates, who wish to apply for the advertised position, please apply now for the below role
We regret that only shortlisted candidates will be notified.
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