We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain our existing partners.
We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Tiger Brokers in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform.
A bit about the role:
You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners in APAC. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk and build relationships with key stakeholders.
The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.
Your mission:
Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.
Develop and actively manage comprehensive account plans for key accounts, articulating strategies for growth and managing risk of attrition.
Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.
Take a data led approach on influencing decision making with internal / external stakeholders.
Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.
Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials.
Work on projects and initiatives (regional or global) to improve our account management function.
