We are looking to add an Admin & Operations Executive / Manager to join our Law Firm specialising in Criminal Defence & Family Law cases.
Responsibilities:
- Support our team of purpose-driven lawyers in delivering quality legal services to all
- Develop, build and maintain strong relationships with existing and new clients
- Take the lead in managing, organising and coordinating client updates and communications
- Provide regular and timely updates to clients via voice and video calls, instant messaging and email; attend to client queries, concerns and feedback in a prompt and professional manner; respond to enquiries and messages and facilitate communication with clients and third parties via letters and emails
- Provide administrative and secretarial support, including taking attendance notes during calls, discussions and meetings
- Manage and monitor bills, expenses and payments, issue invoices & receipts
- Schedule and track deadlines, appointments and Court dates
- Update and prepare files and materials for Court attendances and meetings
- Handle file-opening and management procedures, conflict checks and client data
- Oversee office supplies inventory and equipment maintenance
Our preferred candidates:
- Enjoy interacting and communicating with clients
- Have strong written & verbal communication skills
- Want to work in a close-knit team where their voices, ideas and contributions are valued
- Good time-management, able to prioritise work and multi-task
- Attention to detail, meticulous with following-up; organised, systematic in filing and documentation
- MS Office, Word & Excel proficient
- Resourceful, problem-solving skills
- Have a good grasp of client-handling and case-management
- Customer service-oriented when attending to clients
- Proactive, hard-working, disciplined, service-oriented and strong work ethic
- Prior work experience or training in a related role / function is an advantage
We look for candidates who are driven, self-motivated and resourceful, and who share our desire to build a purpose-driven law practice based on our values:
- Empathy: We will understand what you are going through and show compassion in helping you.
- Integrity: We will always do the right thing, because the time is always right to do what is right.
- Humility: We will put our ego aside and listen to your opinions and feedback because we can always do better.
- Courage: We will act without fear or favour, knowing that we are empowered with our team’s full support.
- Tenacity: We will persevere and work even harder when the going gets tough, when no one else is looking and everyone else quits.
- Ownership: We will be accountable for our actions, and we will not turn away from responsibility.
- Teamwork: We will support and stand alongside our team in every test and triumph.
- Purpose: This is not ‘a’ job; this is ‘OUR’ job. We are grateful to have it, and we take pride in everything we do.
If you would like to apply, please send the following to [email protected]:
- CV / resume
- Recent photograph
- Current / last drawn salary
- References or testimonials
Only candidates selected for interviews will be notified. Thank you.
