Our client is a Multinational Bank
Responsibilities
· Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents
· Plan, prepare and execute Change technical tasks in the ITSM queues.
· Respond to and resolve alerts from the monitoring management system.
· Troubleshoot, configure and resolve requests / incidents linked to Hardware, Operating System, Hypervisor and High-Availability services in the operating environment.
· Deploy and operate storage, network and OS/cluster configurable items, and infrastructure management tools.
Plan, prepare and execute servers OS patching and reboot
Skills/Requirement
· Minimum 10 years of relevant hands-on work experiences
· Solution-focused with excellent problem solving and analytical skills.
· Ability to work in a flexible and constantly changing environment.
· Experience in enterprise Windows ecosystem (Physical and Virtual servers) in heterogeneous environment with Storage, Network, Database and Middleware services.
· Expertise in Active Directory management (OU/GPO/Forest and domain)
· Experience in Scripting / automation experience with Power shell proficiency.
· Experience in Altiris (inventory and patch management), CyberArk (privileged access management), OMI suite (events/alerts management)
· Troubleshooting skills in WINDOWS OS, Hyper-V and VMWARE related issues.
· Must be comfortable to work on shifts / weekends / On-Call support whenever required.
We regret to inform that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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