BROAD FUNCTION
- Responsible for the evaluating, developing and supporting of application systems deployed in the Organization
ROLES AND RESPONSIBILITIES
- Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions
- Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems
- Perform documentation of requirements and new process/workflows for the developed solutions
- Developing and executing test plans to ensure that systems and processes are functioning as intended
- Monitoring system performance post-implementation and resolving any issues that arise
- Facilitating communication between business units and IT teams or vendors to ensure mutual understanding and project alignment
- Ensure information systemsand databases are functioning in the most efficient, effective, and reliable manner possible.
- Ensuring compliance with regulatory standards and best practices in system design and implementation
