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Jobs in Singapore   »   Jobs in Singapore   »   Duty Manager (Hospitality) Islandwide
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Duty Manager (Hospitality) Islandwide

Recruitpedia Pte. Ltd.

Recruitpedia Pte. Ltd. company logo

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.


Duties:

  • Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
  • Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
  • Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
  • Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
  • Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
  • Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

  • Minimum Diploma in Hotel Management or relevant discipline
  • Willingness to work rotating shifts.
  • At least 4 years of experience in the hospitality industry


Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.


Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

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