Salary: Up to $5K
Working Hours: Mon - Fri: 11am - 8pm (might need to reach earlier), Sat: 11am - 4.30pm
Location: Central
Job Scope:
- Perform front desk duties like Walk-Ins, answering treatment inquires, answering phone calls.
- Able to understand customers aesthetic requests and book appointments accordingly
- Ensure customers inquires and/or complaints are handled in a timely manner
- Effectively communicate with the team and doctors to ensure maximum client satisfaction in terms of needs and service
- Maximise sales opportunities wherever : Promote products, tell about latest treatments, showcase doctors.
- Follow up on clients on post procedure, treatment progress and following appointment/s for next treatment or review (continuity of business)
- Equip oneself with Customer handling : Provide professional customer service, possible treatment recommendation, Skincare knowledge)
- Perform reception and administrative duties as required. POS, day to day closing)
- Work together with the marketing team to further understand the make-up of our customers
Job Requirements:
- Min. 1-2 years relevant experience in customer service roles
- Keen interest in aesthetic clinics
For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599
