Guest Relations Executive
- Remuneration: Up to $3600 (Depending on experience)
- Working Days & Hours: 6 days’ work week / rotational shift
- Location: Bugis / Promenade (10 minutes’ walk from MRT)
Job Responsibilities:
- Greet guests courteously and promptly, escorting them to their tables.
- Stay knowledgeable about the menu, promotions, and service procedures to assist guests.
- Handle inquiries through email and phone, making accurate reservations.
- Manage both reservations and walk-ins, ensuring optimal seating arrangements.
- Reconfirm reservations and respond to guest inquiries promptly.
- Engage with guests to understand preferences and offer personalized recommendations.
- Address guest concerns efficiently and seek timely resolutions.
- Gather and communicate guest feedback to the Restaurant Manager.
- Coordinate with the Front of House and Back of House teams to ensure seamless service.
- Ensure the restaurant remains clean, organized, and inviting.
- Accommodate special requests and dietary preferences with care and attention to detail.
- Assist with Front of House duties as needed.
- Ad-hoc duties as assigned
Job Requirements:
- Min. 1 – 2 years of relevant experience in Guest Relations Executive, Restaurant Host, or similar role.
- Excellent communication and interpersonal skills.
- Strong ability to remain calm under pressure and resolve guest concerns efficiently.
- Experience in restaurants, hotels, or fine dining establishments is an advantage.
Interested applicants please send your resume to [email protected]
We regret to inform you that only shortlisted candidates will be contacted by our consultants.
Align Recruitment Pte Ltd (20C0253)
Lai Yu Wen Rei (R2199207)
