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Jobs in Singapore   »   Jobs in Singapore   »   Portering Operations Co-ordinator (Singapore General Hospital)
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Portering Operations Co-ordinator (Singapore General Hospital)

Iss Facility Services Private Limited

Iss Facility Services Private Limited company logo

JOB RESPONSIBILITIES

  • Projects a professional image at all times.
  • Delivers quality portering services to patients and staff in the hospital.
  • Provides portering services which include but not limited to patients, medical records, specimen, equipment, medication and blood products to and from the wards/ specialist clinics/ departments/ external centres in a safe and professional manner.
  • Assists in the reception of patients by provision of wheelchairs/trolleys and their transfer from ambulance and to ensure proper transfer and lifting techniques are practiced when transferring patients.
  • Maintains proper filling system for purpose of submission of daily tasks.
  • Leads a team of porters and ensures supervision, grooming, motivation, discipline, and training to the team.
  • Conducts training, provides guidance and coach staff to raise competency level.
  • Disseminates information where necessary and provides feedback to supervisor on cases of interest.
  • Engages users on a periodic basis, updates supervisors on their concerns and addresses them.
  • Attends to inquiries from internal staff / external persons immediately and gives appropriate advice if applicable.
  • Manning telephone hotlines, receives requests from users via e-porter system and assigns tasks to staff.
  • Reports any faults in the e-porter system and furnish suggestions to improve system performance.
  • Ensures that the equipments / mobile devices are in good working conditions at all times and report any defects.
  • Prepares and maintains daily roster, daily attendance, and periodic reports.
  • Collects and consolidates all medical certificate submission, leave application forms, and ensures that all documents are in order prior to submission.
  • Ensures tidiness and cleanliness of workplace and / or shared areas of work with other staff.
  • Monitors all Health, Safety & Environmental procedures and practices, reports incidents to supervisor immediately whenever an incident happens, conducts investigation on such matters, and drafts incident report.
  • Responds to hospital or civil emergency activations (eg. call tree, hospital decontamination station, Kingfisher activation, etc) while on duty or/and off duty (standby).
  • Undertakes any other duties/ activities/ projects, etc. as and when instructed by the supervisor or management.


JOB REQUIREMENTS

  • Candidate should posses at least an ITE Cert, Diploma, any field
  • At least 1 years(s) of working experience in the related field is required for this position. Without experience are welcome to apply
  • Training will be provided
  • Basic IT knowledge is required to handle e-system, computer, smartphones
  • Willing to work in Hospital environment
  • Preferably Non-Executives specializing in General Work (Housekeeper, Driver, Dispatch, Messenger, etc), or Healthcare (Medical Support, Assistant or equivalent)
  • Working Days: 5 days a week (Follow roster for the off day and rest day)
  • Working Hours: 9am to 7pm / 12pm to 10pm / 10pm to 8am
  • Able to work overtime (when required)

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