Job Scope :
- Handle inbound email and phone enquiries
- Responding to assigned customers’ enquiries, prepare quotation as required
- Make recommendations suitable based on customer’s specs and requirements
- To follow up on all enquiries. Request for feedback and comments on status of our quote.
- Report problems and responding to complaints from customers and give after-sales support when requested
- Proactive communication with customers to encourage repeat business
- Raise sales order and monitor/track delivery to ensure smooth delivery to clients
- Overseeing the delivery and making adjustments as necessary to ensure they are delivered to specifications and high standards
- Coordinate the submission of Tenders
- Monitors and chase outstanding payments
- Performs administrative and office support activities to Outdoor Sales Team
- Keep track and maintain adequate stock for on-going projects
- Collecting and analyzing feedback from customers to gauge satisfaction and success.
- Monitor KIV sales order
Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
