This role will be supporting the Manager and VP, Human Resources in reviewing and implementing the Company’s workforce planning and training initiatives.This role will support the Manager and VP of Human Resources in reviewing and implementing the company's workforce planning and training initiatives.
Learning and Development:
- Conduct learning needs analysis to identify knowledge and skills gaps.
- Source and qualify training providers.
- Plan, develop, and implement learning interventions, training programs, and e-learning modules.
- Deliver programs aimed at driving service quality initiatives for continuous improvement.
- Evaluate the effectiveness of training programs and initiatives.
- Enhance pedagogy and delivery through the integration of technology in learning.
- Perform administrative duties and maintain accurate training records.
Strategic Workforce Planning:
- Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
- Analyze capacity and competency gaps between workforce demand and supply.
- Conduct workforce analysis to project future needs and develop workforce planning solutions.
- Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
- Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.
Requirements:
- ACTA certification (Advanced Certificate in Training and Assessment)
- Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation, and assessment
- At least 2 years of working experience in Curriculum Design, Instructional Design, and Content Development.
- Proficiency in MS Office with working knowledge of content creation tools eg. Articulate, Adobe Creative Suite, Canva
- Ability to develop new plans and initiatives, including the use of technology
- Self-motivated team player with drive and passion for people development
- Excellent interpersonal, written communication and presentation skills
- Experience in HR or corporate strategy/ workforce planning will be an added advantage.
John Koh
Quess Selection & Services
EA Licence Number: 23C2060
Registration ID is R1110099
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