- Oversee daily operations, plan and schedule manpower.
- Coordinate with HOD and customers to ensure quality service delivery (compiling, analyzing, and review of operation plans to improve work procedures and quality service delivery)
- Ensure staffs adhere to safety measures when executing Cleaning tasks/operations.
- Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirement.
- Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
- Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
- Completes other duties as assigned by the Director or HOD.
REQUIRED KNOWLEDGE, ABILITY, AND CAPACITY:
- Nitec & above (in any discipline)
- IT savvy
- Possess good customer service skills
- Demonstrated ability to think strategically and juggle multiple priorities.
- Excellent verbal and written communication skills and demonstrated success in working on a team.
- Good team player with effective communication and interpersonal skills
- Self-motivated, detail-attentive, show a high level of initiative.
- Experience in laundry industry would be advantageous
- Class 3 driving license (optional), physically fit as it requires traveling around from site to site
