Summary:
- Government / Public Healthcare
- Working location: Woodlands
- Up $3900 Basic + AWS + VB + Yearly Salary Increment
Responsibilities:
- Manage general inquiries and appointment scheduling for all medical services.
- Assess patient concerns through phone, email, or other communication methods, and guide them to the right care based on established health protocols.
- Participate in meetings with relevant teams to discuss and provide feedback on triage services.
- Gather and track data for monitoring and reporting on service outcomes.
- Ensure patient health information is kept confidential.
- Improve the triage process to reduce waiting times for patients needing urgent or specialist care.
Requirements:
- Candidates with EN/RN/Paramedic/Media background are preferred
- Experience in Emergency department, Ambulatory care, Care Co-ordination or previous telephone consultation is an advantage
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Gao Shan (Jane)
Registration Number: R23118568
EA License No: 06C2859 (MCI Career Services Pte Ltd)
