Summary:
- Basic + AWS + Performance bonus
- Central area
- Office hours
- Direct clinic experience is not required
- Customer service experience will be considered
Responsibilities:
- Handle incoming and outgoing calls, instant messages, SMS, and emails.
- Ensure all patient queries, appointments, and referrals are managed professionally and in a timely manner.
- Schedule or reschedule appointments based on clinic operating hours and doctors' availability.
- Navigate the clinic’s system to ensure accurate booking and documentation.
- Escalate difficult or relevant issues to management or the appropriate department.
- Advise patients on insurance matters if applicable.
Requirement:
- Must be sincere in working in the healthcare industry
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Interested candidates kindly click the APPLY NOW button.
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**We regret to inform that only shortlisted candidates would be notified.
Gao Shan (Jane)
Registration Number: R23118568
EA License No: 06C2859 (MCI Career Services Pte Ltd)
