Role description
- In charge of organizing daily nursing, developing and meeting operational standards following the guidelines given by the managing director.
- Implementation of a quality management system, its use and development in the unit
Know-how
- Know-how in nursing and the necessary education and training
- Know-how in quality management
- Know-how in personnel
- Know-how in legal matters concerning social and health services
Responsibilities
- Organizes daily nursing and its daily planning
- Upholds a quality management system, its use and development
- Establishes a compassionate environment by providing emotional, psychological, and spiritual support to clients and families
- Protects clients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations
- Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
- Maintains nursing supplies inventory by recording usage; anticipating needed supplies and requisitions
- Promotes client's independence by establishing care plans/goals
- Provides teaching and counseling clients and family members by reinforcing their understanding of disease, medications, and self-care skills
- Maintains safe and clean working environment by implementing and updating procedures, rules, and regulations
- Assists in planning daily work shift
- Leads in risk management in nursing
- Resolves problems and identifies system improvements
- Ensures client safety
- Contributes information to strategic plans and reviews
- Implements production, productivity, quality, and client-service standards
- Implements of nursing and service plans
- Accomplishes nursing training, assigning, coaching, counseling, and disciplining care staff
- Communicates job expectations
- Planning, monitoring, appraising job contributions
- Adheres to Handbook, policies and procedures
Decision making
- Guidelines relating to nursing
- Participating in decision making concerning personnel
Goals
- Client safety
- Job satisfaction
- Client satisfaction
- Quality of activity
- Ethics of nursing
Stakeholders
1. Maintains a cooperative relationship among team members by:
- communicating information responding to requests
- building rapport
- participating in team problem-solving methods.
2. Most important stakeholders:
- Centre Manager: reporting
- Hovi Care employees: implementing decisions
- Clients and their families
- Management team: reporting
- Hovi Care Partners
