x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Specialist (Engagement Surveys) - $3000/mth
 banner picture 1  banner picture 2  banner picture 3

Customer Service Specialist (Engagement Surveys) - $3000/mth

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo

Job Details:

  • Salary: FIXED $3,000 per month
  • Office Location: Clarke Quay area (Mostly Islandwide due to field visit)
  • Working Period: Immediate till December 2025 (renew or extend depending on project requirements)
  • Working Days: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week (Usually ofc hours due to target audience)

Responsibilities:

  • Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
  • Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
  • Compile, record, input survey returns and data accurately into the system
  • Conduct data verification of completed survey cases to ensure accuracy and reliability of data
  • Establish and maintain relationship with respondents throughout the project period
  • Ensure that the given KPI are being met based on the project timeline
  • Provide status report to the supervisor

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Experience with Key Performance Indicators (KPIs) preferred
  • Willing and able to persuade respondents to participate in surveys
  • Able to work in high pressure, stressful situations
  • Selected candidates are required to complete the training course and passed the tests based on the given criteria

To apply, simply click "APPLY"and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Sharing is Caring

Know others who would be interested in this job?