ECOCERT is pioneer and leader in organic and sustainable certification services for key industries like Agriculture, Cosmetics, Textile, HomeCare products, etc…
ECOCERT started in 1991, in France and has now over 2200 employees in 26 offices worldwide and serve clients in 110 countries.
In order to support its development in AsiaPacific, ECOCERT is looking for an Export Document Officer, for its Organic and Sustainable Agriculture division.
We want a highly motivated, energetic, experienced, detail oriented, customer centric individual to perform export document management tasks and be part of the growth of the business in the region.
Tasks:
You will be responsible for performing the following (non-exhaustive list) :
· vet all export documents from our clients and ensure adherence to relevant regulations to deliver certificate of export
• maintain contact with customers to inform them on the status of their requests
• inform clients, in a customer centric way, about missing information, documents or challenges with their applications
• answer client requests in a timely manner and provide helpful information to customers
• be part of the process to suggest initiatives for increasing operational efficiency
• exhibit professional conduct at all times in performing day-to-day tasks
• keep updated with changes in regulations and ensure internal training is completed
• update and maintain company CRM
• work in strong collaboration with other Ecocert colleagues and teams
• provide monthly operation updates and activity reports with KPI monitoring
Experience / Education
• Bachelor Degree with majors in logistics, international business or supply chain
• Fluent in both written & oral English. Fluent in other languages is a plus
• Problem solver and autonomous
• Highly organized and attention to details
• Successful previous experience in similar position
• Excellent communication, interpersonal and customer relations skills
• Microsoft proficiency
Benefits :
• Full time position.
• Compensation in line with market. Base + bonus (quantitative and qualitative targets)
• Flexible work arrangement and very friendly environment
• Ongoing training and personal development
• International company with cross border cooperation
Location : Singapore
If you are interested, please send an email to: [email protected] with subject : “Export Document Officer“, attaching your CV along with a detailed cover letter of why this position would be for you .
Look forward to talking to you !
