- Assist Consultants in providing services to clients such as scalp/hair treatments, shampooing, blow dry styling, treatments.
- Maintains spa and treatment room appearance, cleanliness and safety standards.
- Monitor stock levels of In house products and ensures that par stock levels are maintained at all times.
- Update Sales Consultants of customers' scalp and hair condition for follow up.
- Be familiar with all store packages, promotions, prices and rates and able to recommend products and treatments.
- Emphasizes product benefits and promote home use treatments and products.
- Communicate with customers while delivering treatments on the treatment steps, benefits and products
- Frequently check with customers to ensure comfort, safety and security throughout treatment/service.
- Introducing promotions and opportunities to customers and cross-selling products to increase purchase amounts.
- Maintains a consistent relationship with client base in order to ensure return clients
- Maintain complete and correct knowledge of equipment usage and maintenance
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