- Location: Pioneer
- Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
- Supports the order to cash process with excellence in order processing.
- Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
- Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
- Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
- Completes registering / filing / archiving of customer service-related documentation.
- Assures cooperation between customer service regarding administration of customers’ orders.
- Providing ad-hoc general administrative support when assigned.
Interested applicants may email resume to [email protected]
Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
