Working Location : Dover
Working Hours : Mondays to Fridays, 7.30am to 3pm
Job Purpose :
Collect cash/coupons transaction from daily meals served and maintain the upkeep of the front of house.
Job Scope:
· Establish and collect cash/coupon transaction for each sale by ringing into the Point of Sales machine.
· Maintain and upkeep the POS machines and report any fault or discrepancies in the machine’s performance.
· Handle customers’ feedback duly and ensure that all actions taken are reported to the Senior Cashier after each meal.
· Prepare coffee and tea in urns provided for food service during all meals.
· Ensure the continuous supply of beverage (hot/cold), drinking cups and stirrers at the beverage counters and display chillers.
· Assist in month-end stock taking and closing of inventory.
· Responsible and accountable for the float and cash collection of daily sales transactions at the end of the day.
· Responsible for the end of day transaction report to the Unit Manager.
· Ensure that the front of house including walls, floors, dining facilities (tables and chairs), counters, display chillers, beverage counters, check-out points are clean and tidy.
· Attend weekly service meetings to improve and enhance service level.
· Ensure that all of the following is ready for service at 15 minutes before meal times in terms of food served according to the menu planned, food garnishing, counter temperature, food displays, serving gears, merchandising posters, and price tags.
· Ensure that all food counters and displays are clean and tidy at all times.
· Ensure that all customers are served promptly and duly.
· Ensure that all areas around food counters are clean and spotless including floors, walls, counters and equipment.
· Ensure that food served during meal times are prepared and dished out according to the hygiene and safety regulations required by corporate standards and governmental regulations.
· Serve food in the assigned plates or holding receptacles in the portions approved by the client to customers during meal times.
· Handle customers’ feedback duly and ensure that all actions taken are reported to the Unit Manager after each meal.
· Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
· Responsible to wear the uniform that is provided and to maintain a neat and professional appearance at all times.
· Perform all other duties as and when assigned by Senior Catering Assistant/ Senior Cashier.
