Job Description:
The Intercultural Communication Consultant will apply expertise in intercultural studies and research to help organizations communicate their values, particularly in the Asian context. Responsibilities include researching organizational history, developing tailored communication strategies, and providing training and coaching to improve cross-cultural collaboration, with a focus on multilingual environments. Personal cross-cultural experience is essential, as insights gained from actual time spent living in or working with different cultures enhance understanding beyond theoretical knowledge.
Required Knowledge, Character and Skills
- Familiarity with Asian cultural frameworks and multilingual communication, with both English and Mandarin proficiency preferred. Fluency in other languages is a plus.
- Understanding of cultural differences and their impact on communication.
- Cultural sensitivity, empathy, adaptability, and integrity.
- Ability to analyze cultural differences and provide practical recommendations.
- Expertise in research, communication strategy development, and strong training, coaching, and mediation skills in cross-cultural settings.
- Living or working experience in different cultures.
Major Areas of Responsibility
· Research & Strategy Development:
Conduct research on organizational history and cultural issues, analyze these findings, and provide recommendations to improve international interactions. Design culturally appropriate communication strategies for the Asian context.
· Training, Development & Coaching:
Lead workshops on intercultural competence, develop cross-cultural training programs, and provide coaching on cross-cultural communication, especially in Mandarin-speaking environments.
· Facilitation & Consultation:
Facilitate negotiations between parties from different cultures, analyze cultural differences, and offer guidance on effective communication strategies. Advise organizational leadership on best practices for enhancing collaboration and resolving cultural and linguistic conflicts.
