The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.
He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.
Critical Work Functions and Key Tasks
Business Analysis Planning & Strategy
- Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
- Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
- Contribute in the preparation of the stakeholder communication plan
Requirements Analysis & Design
- Liaise with internal and/or external stakeholders to identify system/data products requirements
- Provide analysis to support the development of business cases
- Support user requirement analysis through information collection
- Support the analysis of business requirements and feasibility studies of possible solutions
- Prepare requirements specifications and solution proposals
- Contribute to the identification of a range of solution options
Requirements Lifecycle Management
- Prepare Requirements Traceability Matrix
- Collaborate with developers to ensure requirements are incorporated into system design and implementation
- Function as the liaison between users and technical staff throughout the solution implementation cycle
- Contribute to identification of solution change risks
- Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
- Facilitate System Integration Testing by coordinating the development teams of various integrations
- Work with relevant stakeholders on user acceptance testing
- Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
- Support the development of test cases and test data, where necessary
- Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary
Solution Evaluation
- Assist in the assessment of solution options for suitability
- Contribute in the formulation of solution recommendation
- Evaluate the ability of an existing system/data products to support proposed changes
Requirements & Qualification:
- Degree/Diploma in any relevant discipline
- Experience in Healthcare is an added plus
- Knowledge and understanding of IT industry environment and business needs
- Experience in SAP Applications/Modules, especially in SAP ISH
