Job Responsibilities:
- Accommodation Management: Oversee all aspects of accommodation arrangements for international students, ensuring a positive living experience for all residents. This includes managing rental payments, signing contracts, and organizing airport pickups if necessary.
- Resident Support: Ensure a pleasant living experience by arranging for housekeeping services in student accommodations, maintaining harmony among residents, and addressing any issues or concerns that tenants may encounter during their stay.
- Office Support: Assist with the procurement of office supplies, provide administrative support, and ensure a comfortable and well-organized office environment.
- Additional Duties: Perform other tasks as needed based on company requirements, demonstrating flexibility and a willingness to support various operational needs.
Job Requirements:
- Prior experience in managing accommodation or similar roles, preferably with international clients or students.
- Excellent verbal and written communication skills. Ability to communicate effectively with international students and staff.
- A strong commitment to providing excellent customer service and ensuring a positive living experience for residents.
- Strong organizational and multitasking abilities to manage various tasks simultaneously, such as coordinating accommodation arrangements, handling administrative duties, and supporting office operations.
- Ability to address and resolve issues efficiently and effectively, ensuring that tenants’ concerns are managed promptly and satisfactorily.
- Meticulous attention to detail in managing contracts, rental payments, and other administrative tasks.
- Willingness to adapt to changing needs and perform additional duties as required to support the company’s operations.
- Familiarity with tools like Word, Excel, and Outlook for managing schedules, documents, and communications.
- Ability to work collaboratively with colleagues and contribute positively to the team environment.