Key Responsibilities:
1. Transaction Processing: Handle daily bank transactions such as deposits, withdrawals, transfers, and payments. Ensure accuracy and compliance with bank policies and regulations.
2. Customer Service: Assist customers with their banking needs, including account inquiries, service requests, and troubleshooting common issues.
3. Account Management: Perform tasks related to account opening, maintenance, and closing. Verify customer information and ensure proper documentation.
4. Compliance and Risk Management: Adhere to all banking regulations and laws. Assist in identifying and reporting suspicious activities in line with anti-money laundering (AML) procedures.
5. Record Keeping: Maintain accurate records of transactions and customer interactions in the bank’s systems.
6. Product and Service Promotion: Inform customers about the bank’s products and services and direct them to the appropriate department for specialized needs.
7. Reconciliation: Assist in reconciling daily branch transactions and resolving discrepancies.
8. Administrative Support: Provide administrative support to the bank operations team, which may include filing, data entry, and preparing reports.
9. Collaboration and Communication: Work closely with other departments to ensure smooth operation and excellent customer service.
10. Learning and Development: Participate in training programs to enhance banking knowledge and customer service skills.
How to Apply:
Interested applicants, please email your resume to [email protected]
Please note that only shortlisted candidates will be contacted
Clara Crystal Lim Tyn Wei
CEI No: R23117784
Recruit Express Pte Ltd
EA Licence No: 99C4599
