- Overseeing day-to-day operations of the store, including opening and closing procedures.
- Managing workflow and ensuring smooth operations during peak hours.
- Monitoring inventory levels and restocking as needed to avoid shortages.
- Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
- Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
- Ensuring food items are prepared according to standard recipes and quality guidelines.
- Conducting regular checks to ensure food quality and freshness.
- Handling and disposing of expired or unsuitable food items properly.
- Managing inventory levels of food ingredients, packaging materials, and other supplies.
- Placing orders with suppliers to replenish stock as needed.
- Minimizing waste through careful inventory control and portion management.
- Handling cash transactions accurately and securely.
- Generating sales reports and maintaining records of daily transactions.
- Supervising and training crew staff on food preparation, customer service, and safety procedures.
- Scheduling shifts and managing staffing levels to ensure adequate coverage.
- Providing feedback and coaching to improve employee performance.
- Assisting with other tasks and duties as assigned by management
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