A regional bank who is seeking a dedicated and detail-oriented Client Servicing and AML Operations Specialist to support the Head of Private Banking. This role involves providing client servicing support, developing AML control strategies, and ensuring operational compliance within our business unit. In return, you will enjoy an attractive annual remuneration of up to $100,000 per annum.
Key Responsibilities:
Client Servicing Support:
- Assist in new account openings, account reviews, and transactions documentation.
- Check and fill sales orders, ensuring accuracy and compliance.
- Provide backup support to team members as needed.
AML and Operational Control:
- Implement AML policies and relevant procedures to ensure compliance.
- Conduct client due diligence and onboarding checks, liaising with Frontline and Compliance.
- Manage system-generated name screening alerts and perform manual screenings as required.
- Collaborate with stakeholders to enhance operating procedures, ensuring compliance with regulations.
- Implement risk management control policies regarding AML, compliance, operational, and credit risks.
- Perform management reporting and data analysis on key operational risk items.
- Provide training to staff on compliance and operational standards.
Business Management:
- Ensure compliance with operation manuals, sales workflows, and guidelines.
- Support the front office in banking transactions and client suitability checks.
- Conduct quality checks and phone monitoring to maintain service standards.
- Process and follow up on orders with the back office for timely execution.
- Monitor clients’ credit positions and guide Relationship Managers on necessary actions.
Other Business Functions:
- Assist with signature verification and information retrieval as needed.
- Collaborate with teams in Hong Kong and Singapore to enhance client experience.
- Identify areas for improvement and propose effective solutions.
- Participate in compliance and operational projects, ensuring timely completion.
- Carry out administrative tasks and assist in ad-hoc duties.
Job Requirements:
- Bachelor’s degree in Finance, Banking, or related fields.
- Minimum of 5 years of relevant experience in banking, specifically in compliance, risk, and operations management.
- At least 3 years of hands-on experience in AML, including client onboarding reviews and transactions monitoring, preferably within a Private Bank.
- Familiarity with MAS 626 requirements and international AML/CFT standards.
- Strong understanding of risk management related to private banking, investment, and credit products.
If you are interested in the role, please apply with your updated resume to [email protected] (R1879177) for a confidential discussion. If the role does not match your profile, feel free to refer the role to your professional peers or friends.
