Job Description & Requirements
New Warehouse
Beside Gul Circle MRT
5 days work week
Office Environment
AWS
Dental & Medical
Job brief
We are looking for a Order Fulfilment Officer to process and coordinate the daily requirements in a warehousing environment.
Responsibilities:
· Liaise with customer on order processing
· Liaise with freight forwarders / transporters on shipment booking, container trucking schedule, arrange courier and local delivery
· Attend to customer request and ensure customer satisfaction
· Ensure proper and timely billing / closing of all jobs in system and forwarded to the Accounting & Finance Department
· Assist to produce regular warehouse reports for management as and when required
· Manages customers complains and claims
· Ensure proper filing and documents archiving for audit purpose
· Any others adhoc tasks as and when assigned by Operations Manager
Requirements and skills
· Preferably knowledge in Excel (Vlookup, pivot etc)
· Excellent attention to detail
· Strong communication skills
· Ability to manage workloads effectively and meet deadlines
· Preferably with 1 year of experience in 3PL warehouse operations - familiar with import and export processes
· Knowledge in Form D and COO handling will be an advantage
· Knowledge of shipping terms and documents will be an advantage
· Able to multitask include handling of different systems not limited to WMS and Oracle
· Team player with ability to collaborate well with others
· Training provided
