Job Description
- Installation and configuration of operating systems and software for PC
- Respond promptly assigned and resolved Incidents; focus on ticket resolution within SLA
- Monitor and maintain applications and systems to ensure their smooth functioning
- Provided onsite support for both Software and Hardware to end users
- Troubleshoot and resolve hardware and software problem
- Coordinate with equipment and 3rd party vendors to resolve problems
- Assist in network troubleshooting and network connectivity issues
- Assisting users on operating system, email and software related issues
- Deployment of PC, Notebook and Printers
- Provide regular reporting to relevant parties
Requirement
- Nitec or Diploma in Information Technology, Engineering or related fields
- Strong computer hardware and software knowledge
- Strong background in supporting full Microsoft Office suite on Windows platform with recent support
- Experienced with Microsoft 365, Active Directory and SharePoint
- Good planning, analytical and negotiation skills
- Good interpersonal and communication skills
- Must have in-depth interest in IT support and must be IT savvy
- Able to multi-task and work independently
Please send your detailed resume in MS Word format to : [email protected]
with
- Education Level
- Working experiences
- Each employment background
- Reason for leaving each employment
- Last drawn salary
- Expected salary
- Date of availability
