· Perform treatment services according to standards set by the company
· Assess clients’ needs and provide professional advice
· Recommend, educate and promote suitable treatments and products to clients
· Ensure client’s satisfaction and comfort after each treatment therapy
· Prepare treatment rooms, and maintain cleanliness & neatness of work stations
· Assist in checking and maintaining inventory and treatment supplies
· Provide administrative support in terms of customer care, including scheduling appointments and maintaining accuracy in customers’ treatment logs
· Build rapport and establish good relationships with customers to ensure customer retention
