We are seeking a skilled ServiceNow Developer to design, develop, and implement ServiceNow applications and solutions. The ideal candidate will have a strong background in ServiceNow development, a deep understanding of IT Service Management (ITSM) processes, and the ability to work collaboratively with cross-functional teams.
Key Responsibilities:
· Design, develop, and configure ServiceNow applications and modules.
· Customize and implement ServiceNow features, including workflows, forms, and dashboards.
· Collaborate with stakeholders to gather requirements and translate them into technical specifications.
· Maintain and enhance existing ServiceNow applications and integrations.
· Troubleshoot and resolve issues related to ServiceNow functionality and performance.
· Ensure adherence to best practices in ServiceNow development and deployment.
· Provide support for ServiceNow upgrades and new feature releases.
· Document development processes, configurations, and procedures.
Qualifications:
· Bachelor’s degree in Computer Science, Information Technology, or a related field.
· Proven experience as a ServiceNow Developer with a strong understanding of ITSM processes.
· Proficiency in ServiceNow development tools, including JavaScript, Glide, and REST APIs.
· Familiarity with ITIL concepts and methodologies.
· Strong problem-solving skills and attention to detail.
· Excellent communication and collaboration abilities.
Preferred Skills:
· ServiceNow certifications (e.g., Certified Application Developer).
· Experience with ServiceNow integration with third-party systems.
· Knowledge of Agile development methodologies.