- Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensuring that the school provides all applicants with the relevant and accurate information
- Gather data on all enquirers and input into the admissions database
- Maintain contact with enquirers inviting them to relevant school events
- Ensure all admissions paperwork, for example, registration forms, standard email, are up to date
- Arrange meeting with the Admissions Manager or Director of Business Development for prospective parents-if required
- Process allocation forms as quickly as possible – included inputting details onto the application database, creation of a prospective pupil file
- Follow up with all the applications and ensuring full documentations are received and fees are paid
- Request references from the pupil’s current school, if required
- Keep prospective pupil files up-to-date
- Arrange and leading on-site visits for prospective students/parents/agents
- Meet with prospective parents/students/agents to articulate on the School’s admissions philosophy, capacity, admission priorities and admission timeline, mission statement etc
- Ensure that all policies relating to admissions are clearly articulated and followed, working with the Admission Manager/Director of Business Development to update these, as required
- Confirm student placements, referring relevant issues to the Admissions Manager
- Liaise with the Finance Office on al matters pertaining to fee payments for newly enrolled families
Requirements:
- 2-3 years of Admissions Officer experience is preferred, Alternatively significant experience in a Front of House / Customer Service position
- Bachelor’s degree or diploma in a relevant field
- Team player with positive, cheerful, helpful work attitude and initiative
- Capable of independent and committed effort, with good organisation & interpersonal skills
- Proficiency with Microsoft Office is a must
- Possess good written and spoken communication skills