- Basic up to $3500
- Personal & Overriding commission + Sales incentives
- Working days: Alternate Saturdays
- Working hours: 9 hours per shift
- Location: JEM / Bedok Mall
Responsibilities
Reporting to the Operations Director/Manager, this role focuses on achieving outlet KPIs and managing daily operations:
- Lead a team of 5-8 staff to meet personal and outlet KPIs including: monthly total sales targets, success rate percentage, customer spend per total sales, customer spend per new sales, recurring sales revenue
- Track performance against KPIs and implement improvements.
- Handle daily operations including customer complaints, staff motivation, coaching, and paperwork.
- Manage staff responsibilities while performing hair treatments when necessary.
- Schedule employee shifts and oversee annual leaves/medical leaves.
- Train and develop staff to maximize performance and efficiency.
- Participate in trainings, meetings, and company events.
Requirements
- Min. 3 years of relevant experience with proven KPI success in a related industry.
- Excellent communication and interpersonal skills.
- Bilingual in MANDARIN and ENGLISH to liaise with Mandarin-speaking clients.
- Highly self-motivated and detail oriented.
For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]
**Only shortlisted candidates would be notified**
MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat
