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Jobs in Singapore   »   Jobs in Singapore   »   Manager, Client Management
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Manager, Client Management

Dksh Singapore Pte. Ltd.

Dksh Singapore Pte. Ltd. company logo

We are seeking a Manager who has experience in the Modern Off trade, specifically the Super/Hyper channels of the FMCG sector.

  • Assist in developing and building of long-term strategic relationships with key customers to achieve business objectives
  • Implement strategies (go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Lead regular business reviews with customers to ensure progress and alignment towards overall goals
  • Identify the short-term business needs and objectives of key customers and develop strategies in order to achieve these objectives
  • Conduct promotional/annual negotiations, to facilitate sales agreements and achieve sales target
  • Gain approval from trade activities according to SOP
  • Lead systematic post-evaluation of trade activities and develop a detailed understanding of the effectiveness of different investment levers
  • Review customer account reports and analysis (scanned sales). Recommend sales/promotional activities to enhance performance
  • Collaborate with cross-functional leaders (e.g. Field Marketing and Supply Chain Management) to ensure alignment of strategies and process
  • Prepare & update competitors’ activities (including activities, pricing update)
  • Diploma or Bachelor degree in a relevant field
  • At least 3 to 4 years of Key Account Management experience in the FMCG industry
  • Strong trade and operation knowledge (Modern Trade, DFI Group, Fairprice Group, Sheng Siong Group etc)
  • Strong interpersonal and negotiation skills
  • Ability to make effective decisions
  • Proficient in MS Office applications

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